Hangzhou Xiaoshan International Airport (HGH)
Hangzhou Xiaoshan International Airport serves Hangzhou and the surrounding region. 48.1M (2024). Located 27 km east of Hangzhou city centre, it handles domestic and international flights with 4 terminals. Air China, China Eastern, China Southern, Hainan Airlines, Xiamen Air, Spring Airlines, Juneyao Airlines, Loong Air, Sichuan Airlines
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Terminal layout
Hangzhou Xiaoshan International Airport has 4 terminals: T1 (international and regional flights), T2 (domestic flights), T3 (domestic flights, opened 2012), and T4 (newest, opened September 2022, integrated design). T4 is now the primary terminal handling most flights. All terminals are connected by free shuttle buses and covered walkways.
Terminal info
T4 opened in September 2022 as an integrated terminal for domestic and international flights, replacing T1 as the primary gateway. T2 and T3 handle additional domestic capacity. The airport is a major hub for China Eastern and XiamenAir.
- Check your boarding pass for the correct terminal
- Free shuttle or walking connections between terminals
- Allow 20–30 minutes for terminal transfers
- Each terminal has check-in, security, and gates
Transfer between terminals
Free shuttle buses connect all four terminals every 5–10 minutes. T4 and T1 are approximately 1 km apart. Covered walkways are available between adjacent terminals. Allow 15–20 minutes for transfers.
Navigation tips
The airport is 27 km east of Hangzhou city centre. Metro Lines 1, 7, and 19 all connect to the airport. Line 19 (Airport Express) is the fastest, reaching the city centre in approximately 35 minutes.
- Information desks: Located in each terminal arrivals and departures hall
- Airport app: Many airports offer apps with real-time gate info
- Ask staff: Airport ambassadors wear distinctive uniforms
- Free Wi-Fi: Available for checking flight status online
Stay connected
Free Wi-Fi is available throughout all terminals. No registration required for basic access. Premium high-speed options available for purchase.
Getting to & from the airport
Transport options connecting Hangzhou Xiaoshan International Airport to Hangzhou and surrounding areas. Prices and durations are approximate — check current fares before travel.
| Mode | Details | Duration | Price (approx) | Notes |
|---|---|---|---|---|
| Metro Line 19 | Airport Express to city centre (West Lake Cultural Plaza) | 35 min | CNY 2–8 | Fastest option; express service |
| Metro Line 1 / 7 | To city centre and surrounding districts | 40–60 min | CNY 2–8 | Regular service |
| Airport Bus | To Wulin Gate, Railway Station, city centre | 40–60 min | CNY 20 | Multiple lines available |
| Taxi / Didi | Direct to West Lake area | 35–50 min | CNY 80–120 | Use official taxi stand |
Planning your journey
Rush-hour traffic can significantly extend travel times. For early morning flights, pre-book a taxi or rideshare. Public transport may have reduced service late at night and on weekends — check schedules in advance.
Emergency Numbers
24/7 emergency services in China
Customs & Duty-Free
Arrival regulations for China
Mobile Connectivity
Local operators & SIM cards in China
China Unicom
Facilities and services
Hangzhou Xiaoshan International Airport provides a range of passenger facilities to ensure a comfortable travel experience.
SIM cards
Location: International arrivals hall (China Mobile / China Unicom counters). Price: CNY 80–150 for tourist packs (10–30 GB). Passport required for purchase. Foreign SIMs work but roaming data is expensive. WeChat is essential for payments and transport in China.
Sleep capsules
Sleep capsules available inside the terminal for short rest between flights. Typically CNY 60–100/hour. Book via airport app or at the counter. Perfect for long layovers or delayed flights.
Showers
Showers available in lounges (free for guests) and at paid shower facilities inside the terminal. Towels and toiletries provided. Open 24 hours.
Luggage services
Luggage storage, wrapping, and delivery available throughout the terminal. Lost & Found operates 24/7. Track your bags via the airport app or SMS.
Showers
Showers available in lounges (free for guests) and at paid shower facilities inside the terminal. Towels and toiletries provided. Open 24 hours.
Luggage services
Luggage storage, wrapping, and delivery available throughout the terminal. Lost & Found operates 24/7. Track your bags via the airport app or SMS.
Need assistance?
Information desks are located in the arrivals and departures halls. Staff can help with directions, lost property, accessibility requests, and general enquiries. Most airports also offer passenger assistance services for travellers with reduced mobility — book at least 48 hours in advance through your airline.
Connection times
Recommended minimum connection times when transferring between flights at Hangzhou Xiaoshan.
Transfer tips
Allow extra time during peak periods. Follow the transfer signs and ask Airport Ambassadors if you need assistance.
Lounges
Hangzhou Xiaoshan has several premium lounges airside. China Eastern Lounge (T4), XiamenAir Lounge (T4), Business Lounge — priority pass accepted. All lounges offer comfortable seating, complimentary refreshments, and free Wi-Fi.
Passenger tips by type
Practical advice tailored to different traveller profiles passing through Hangzhou Xiaoshan International Airport.
First-time visitors
- Arrive at least 2 hours before domestic and 3 hours before international flights.
- Download the airline app for real-time gate and boarding updates.
- Keep your boarding pass and ID accessible — you'll need them at security and the gate.
- This airport has 4 terminals — check your boarding pass and allow 20–30 minutes for transfers.
Transit & connections
- Check if your connection requires terminal transfer — allow extra time.
- Stay airside if possible to avoid re-clearing security.
- Look for flight connection desks if your incoming flight is delayed.
Families with children
- Family lanes are usually available at security — look for signs.
- Baby changing facilities are located throughout the terminal.
- Bring snacks and entertainment for children during waits.
Business travellers
- Priority security lanes may be available with business-class tickets or elite status.
- Lounge access included with many premium tickets — check your boarding pass.
- Power outlets and USB charging are available at most gates and seating areas.
Airlines & routes
HGH carriers
International destinations
- Asia: Tokyo, Seoul, Bangkok, Singapore, Kuala Lumpur, Dubai
- Europe: London, Paris, Frankfurt, Amsterdam, Rome
- North America: New York, Los Angeles, Vancouver, Toronto
- Domestic: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu
Frequently asked questions
For international flights, arrive at least 2–3 hours before departure. Domestic flights typically require 1–2 hours. Allow extra time during peak travel periods and holidays.
Hangzhou Metro Line 1 - Airport Station at Terminal 3. Check our transport table below for all options, durations, and approximate costs.
Yes, Hangzhou Xiaoshan International Airport offers free Wi-Fi throughout the terminal buildings. Look for the airport network on your device and connect without registration for basic access.
Hangzhou Xiaoshan International Airport operates 4 terminals. Check your boarding pass for terminal information. Free shuttle buses and moving walkways connect the terminals — allow at least 20–30 minutes for transfers.
Yes. China Mobile and China Unicom have counters in the international arrivals hall. A typical tourist package costs CNY 80–150 for 10–30 GB. You must show your passport to purchase. WeChat is essential for payments and transport in China.
Yes. Most Chinese airports offer free Wi-Fi throughout the terminal. You may need to authenticate via SMS (Chinese number) or use your passport at a kiosk. The connection is free and available on all floors.
Yes. Sleep capsules are available inside most major Chinese airports for CNY 60–100/hour. Lounges also offer comfortable seating for long layovers. Some airports have hourly hotels inside or near the terminal.